TERMS AND CONDITIONS

Business information
This shop is operated by Mia Nelle.
Website: www.mianelle.com
Email: [indsæt din email]
Country of operation: Denmark

Products
All artworks are original pieces or limited editions created by the artist. Minor variations in colour and texture may occur due to screen differences. These variations are part of the work and not considered defects.

Prices
All prices are listed in EUR and include VAT where applicable. Shipping costs are calculated at checkout.
Payment
Payment is handled securely through WooCommerce’s payment providers. The amount will be charged once your order is confirmed.

Shipping
Orders are typically shipped within 3–7 business days.
You will receive a confirmation email once your order has been dispatched.
Shipping times may vary depending on destination. Any customs fees or import taxes are the responsibility of the buyer.

Returns & Right of Withdrawal
In accordance with EU consumer law, you have the right to withdraw from your purchase within 14 days of receiving the item.

To exercise this right, please contact me by email before returning the item
The artwork must be returned in its original condition. Return shipping costs are paid by the buyer.
Refunds are issued once the returned item has been received.

Please note: Custom or commissioned works are non-refundable unless damaged upon arrival.

Damaged items
If your artwork arrives damaged, please contact me within 48 hours of delivery and include photographs of the damage and packaging. I will assist you as quickly as possible.

Copyright
All artworks remain the intellectual property of the artist. Purchasing an artwork does not transfer copyright or reproduction rights.

Privacy
Your personal information is handled with care and used only to process your order and provide customer service. Your data will never be sold or shared with third parties beyond what is necessary to complete your purchase.

Governing law
These terms are governed by Danish law.